Skip to main content

Privacy Policy

Who We Are

Our website address is: http://climatelogic.com.au.

When we refer to ‘we’, ‘us’, or ‘our’, this means Climate Logic Pty Ltd (ABN: 53 669 592 287) and any other associated businesses.

We are based in Melbourne, Victoria, but may occasionally operate from other locations in Australia and beyond.

Our Data Principles

Our approach to data protection is built around two main principles:

Transparency

We will let you know exactly what we’re doing with your data (if anything).

Security

We follow industry-leading practices to secure the personal data entrusted to us.

What Data We Collect and How We Collect It

1. Information You Provide to Us Directly

When you visit or use parts of our website and/or services, we may ask you to provide personal data, such as:

  • Contact information when you submit a job request, request further information, take part in training, or contact us for support.

Providing this data is optional, but if you choose not to, you may not be able to access certain services or features.

2. Information We Collect Automatically

We automatically collect some information when you visit our website, including:

  • IP address and device type
  • Pages viewed and time spent on them
  • Links clicked

This information helps us understand how users interact with our website to improve content accessibility.

Some of this data is collected using cookies and similar tracking technologies.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies will last for one year.

Other Cookies We Use:

  • Login Page Cookies – A temporary cookie is set to determine if your browser accepts cookies. This is discarded when you close your browser.
  • Login & Display Cookies – When you log in, several cookies are set to save your login information and screen preferences. Login cookies last two days, and display cookies last one year. If you select “Remember Me,” your login persists for two weeks.
  • Article Editing Cookies – If you edit or publish an article, a cookie is stored in your browser indicating the post ID. This expires after one day.

How We Use Your Data

We use your personal data to operate our website and provide services, as well as for:

1. Communication

  • Sending requested information
  • Operational messages
  • Marketing updates

2. Customer Support

  • Assisting with technical support issues

3. Security & Fraud Prevention

  • Detecting and preventing fraudulent or malicious activity

4. Marketing & Advertising

  • Displaying targeted advertisements via our website and third-party platforms

5. Analytics & Reporting

  • Producing aggregated and anonymized reports for insights and decision-making

Who We Share Your Data With

We may share your personal data with:

  • Connected companies under Climate Logic Pty Ltd
  • Third-party service providers (e.g., website hosting, email services, analytics)
  • Regulatory authorities or law enforcement if required by law
  • Potential buyers in case of a business sale, merger, or acquisition
  • Other parties with your consent

If you request a password reset, your IP address will be included in the reset email.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as:

  • Visitor IP address and browser user agent string (to detect spam)
  • Gravatar Profile Data (if applicable). The Gravatar privacy policy is available here.

Media

If you upload images, avoid including embedded location data (EXIF GPS), as visitors can download and extract this information.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the source website, meaning:

  • It may collect data about you
  • It may use cookies
  • It may track your interactions

Data Retention

The time we keep your personal data depends on:

  • What it is used for
  • Legal, tax, or accounting requirements

We retain data as long as we have a business relationship with you and delete/anonymize it after that period.

  • If you leave a comment, it and its metadata are retained indefinitely to recognize and approve follow-ups automatically.
  • If you register on our website, you can see, edit, or delete your personal data at any time (except your username).

Your Rights Over Your Data

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request a copy of your data
  • Request deletion of your personal data
  • Restrict processing of your data

For marketing emails, you can opt-out anytime.

Plugins & Software We Use

We use third-party tools to enhance our website:

1. Security & Spam Protection

2. Data Management

3. Email & Marketing

4. Content Delivery Network (CDN)

Live Chat & Visitor Analytics

We use Tawk.to for live chat support and visitor analytics.

When you visit our site, Tawk.to may collect:

  • Your IP address
  • Browser details
  • Chat interaction history

If you engage in chat, conversations are stored on Tawk.to’s servers. More details on their privacy practices can be found in their Privacy Policy.

Contact Us

For any questions regarding this policy, you can contact us at:

📧 Email: hello@climatelogic.com.au
📍 Address: Climate Logic Pty Ltd | 54 Wellington St | Collingwood | 3066 |  Australia

Close Menu

Want to hear more about us and what we do?

Call Jarrod on 0419 578 725 or email jarrod@climatelogic.com.au
Call Andy on 0449 728 946 or email andy@climatelogic.com.au

We'd love to hear from you!